Maintenance Request

It is a policy of Frank Gordon & Co that maintenance requests must be in writing and advised as soon as possible.

If you require maintenance, please email maintenance request to reception@frankgordon.com.au cc in rentals@frankgordon.com.au including the below information:

  • Your property address
  • Your contact details
  • The nature of the problem
  • Available times for access
  • A photo if possible

Either a representative from our office or a tradesperson will be in contact with you shortly.

For an urgent repair you must still contact our office if during business hours. If the urgent repair occurs after hours please contact the tradespeople at the end of this page. Examples of urgent repairs are stated below; please note if you contact a tradesperson directly for a non urgent repair you may be responsible for the bill.

An Urgent repair could be any one of the following;

  • A burst hot water service
  • A gas leak
  • A serious roof leak
  • A burst or broken toilet system
  • Flooding or serious flood damage
  • A dangerous electrical fault
  • A failure or breakdown of the gas, electrical or water supply
  • A failure or breakdown of any essential service or appliance provided by the landlord or agent for hot water, cooking, water, heating andor laundry
  • An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted
  • Any fault or damage that makes the rented premises unsafe or not secure

Afterhours Tradespeople:

PLUMBING

Biskon Plumbing

03 9563 2755

ELECTRICIAN

James - JSA Electrics

0418 346 277

LOCKSMITH

Tom - Patterson Locksmith

1300 061 730